This policy describes how LensConnect (“we”, “us”) handles information when you use our mobile app and related services. There are two ways to use LensConnect—as a client / public user (discover, book, message) or as a photographer (portfolio, receive bookings, optional paid plans). The details below cover both; some items apply only to photographers.
Everyone: account and sign-in data (e.g. via Google), display name, profile photo where you add one, bio, location label if you provide it, messages, follows, likes, comments, saves, blocks, reports, device tokens for notifications, and diagnostics/crash data to keep the app reliable.
Clients: details you enter in booking requests (name, phone, address, message, date, optional package fields) shared with the photographer you choose.
Photographers: portfolio media, package listings, WhatsApp/contact fields you choose to show, booking requests sent to you, and—if you subscribe—subscription status from Google Play (we do not store your full card number).
We use data to operate the service (feed, explore, profiles, chat, bookings), secure accounts, enforce our Terms, improve the product, send notifications you allow, and meet legal obligations.
We may show third-party ads in the reels feed through Google AdMob (for example a full-screen ad after every few reels). Clients on a free account may see these ads. Photographers who have an active paid Pro or Premium subscription through Google Play do not see these feed ads; photographers on the free plan (or without an active paid subscription) may see them. Ad partners may use advertising identifiers and similar data for delivery and measurement, as described in Google’s policies. You can limit ad personalization in your device settings where Android or iOS allows.
Other users see what the app is designed to show (e.g. your public profile, posts, booking details shared with the other party). We use trusted infrastructure providers (e.g. Google Cloud–based services) under contract. Purchases on Android are processed by Google Play. We may disclose information if required by law or to protect users and the service.
We retain data while your account is active and as needed for the purposes above. You may delete your account in the app where available. You may have additional privacy rights depending on your region—contact us via in-app Help & support.
LensConnect is not directed at children under the minimum age required in your country. We do not knowingly collect personal information from children.
Your information may be processed in countries where our providers operate, including outside your country, with appropriate safeguards where required.
We may update this policy; the “Last updated” date will change. Questions: use Help & support in the app or email support@lensconnect.app.
This page is a summary for web and store listings. The in-app Privacy Policy screens are tailored by role (client vs photographer) and may contain additional detail. Keep this page in sync with your app before publishing.